Knowledge hub

What is Deposit Payment Protection?

If you have paid a deposit and your installer goes out of business before starting work on your installation, Independent Network will either arrange for another installer to carry out the work or will pay towards the amount of your deposit. (Up to 25% of the installation or £10,000 whichever is lower).

Independent Network is not able to arrange for another installer to carry out the work.

The Independent Network Process

How does it work?

With a track record of millions of successful installations spanning over two decades, our 98% customer satisfaction rating authentically mirrors the passion, commitment and proficiency that our members consistently deliver to homeowners.

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  • Deposit and Stage Payment Protection